Buy With Confidence
We are a family owned & operated company selling to the online market since 2004. So buy with confidence! Our main headquarter location is NYC.
Our Business Model
Our business model is simple. The best quality products for the best prices possible, while still offering the best customer service in the industry. We use our high volume purchasing power for the lowest prices and pass the savings on to our customers. We are here to help you find the right mattress! Our knowledgeable, trained staff is here to provide a no-pressure, straight forward service to answer any questions and help guide you in your online shopping process. Please feel free to contact us anytime by phone or e-mail for any questions or help.
Founded With The Consumer In Mind
We understand that mattress shopping is a very confusing and frustrating task, as there are so many different brands and model names in today’s market. We strive to offer our customers the best quality products, at the best prices possible. Our aim is to ensure each customer has the best possible buying experience with NYMattress.com. We have a 100 Night In-Home Trial Policy.
We are here to answer your calls, and we answer e-mails at least within 24 hours. Our hours of operations is as below:
Hours of Operation for Customer Service
Sunday through Thursday: 9:00 am to 7:00 PM.
Friday: 9:00 am to 2:00 p.m.
Our Time Zone is Eastern Standard Time.
Thanks for shopping with us!
The NYMattress.com team